Mack Insure

A Brand-Led Website Built on Trust
This project focused on delivering a website that balances strong branding with practical business functionality. Design, messaging, and structure were built to reinforce Mack Insurance’s commitment to personal service while supporting operational efficiency.
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Mack Insure

Project Brief

Mack Insurance required a new website that could support business growth while strongly reinforcing the brand’s values and relationship-driven approach to insurance.

The existing online presence did not fully communicate the close working relationships Mack Insurance builds with its rural and farming clients, nor did it support efficient handling of claims and submissions.

The goal of the project was to deliver a brand-led website aligned with a StoryBrand-style strategy, clearly positioning Mack Insurance as a trusted partner rather than a transactional insurer.

The rebuild focused on a custom WordPress solution that combined strong visual identity with practical functionality, including integrated claim forms and automated backend workflows that connect submissions directly into internal systems.

Clear Messaging with Practical Functionality

The user experience was designed to feel approachable and reassuring, guiding users through services and claims processes with clarity. Forms and submission pathways are integrated seamlessly, ensuring customers can take action without friction across all devices.

Outcomes

A Relationship-Driven Platform with Integrated Workflows

The completed website successfully reinforces Mack Insurance’s brand and values while supporting day-to-day business operations. Automated form handling and backend integrations streamline submissions, while the overall platform provides a scalable foundation to support ongoing growth and client engagement.

Let's get serious about strategy

If your website doesn't talk to your customers then it's not getting you the leads you deserve. No pressure, no obligation but if you just ant to talk through what we could do for you give us a call.

Jason Greenlees

Jason Greenlees

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Jason Greenlees
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